Managed Desktop Operations Services focuses on
management of end user client devices to ensure that optimal
availability and performance are provided at the required
level and remove the day-to-day burden of desktop support.
By off-loading desktop management to a strategic partner,
business can better focus resources and manpower to core
competencies and growth.
Archer Solutions provides a complete set of services
including: installation, moves, adds and changes for PCs,
printers, servers and LAN equipments; end-user support,
anti-virus and patch software support, and asset inventory
services. This includes regular security patching,
anti-virus protection, hardware and software auditing,
software licensing compliance and remote management.
Clients are also provided with reporting for information
required for planning annual hardware upgrades and software
purchases as well as assisting departments in their legal
requirements to ensure that all software is properly
licensed.
Additionally, Archer Solutions offers TCO services aimed
at standardizing and modernizing a customer’s current
end-user workplaces, including both client and back-end
components, in order to significantly reduce the on-going
costs. We cover all activities from assessment to roll-out,
including design, budgeting, build and pilot.
Archer Solutions leverages years of experience, a highly trained staff and
powerful tools to deliver comprehensive network support solutions at
affordable, predictable costs. Our
Managed Services Support
Plan (MSSP) combines Network and Server Support with Desktop and Helpdesk
Services to provide a comprehensive and modular solution. Our IT operations
managers work with mid-market businesses , discuss key business drivers and
strategic initiatives to gain an understanding of the operational environment.
We form a strategy for stability, and then we take responsibility for the
client's computer systems and network equipment.
Managed Operations from Archer Solutions
specializes in managing and transforming the IT infrastructure operations of its
clients. This includes managing a client’s entire information and data
processing systems, including Data Centers, network support and desktop support
operations.
To learn more contact us at
info@archersolutions.com or drop us a line at
(713) 667-1300.
